Need help with an order placed on thecope.ie? Our Online Sales team looks after everything to do with online shopping, from delivery and Click & Collect to returns and refunds.

We can help with

• Order status and tracking
• Delivery questions
• Returns and refunds
• Click & Collect orders
• Product availability on the website
• Incorrect or damaged orders
• Discount codes and promotions
• Website or checkout issues

Useful information

• Delivery information
• Returns & refunds
• Click & Collect
• Gift cards
• Withdraw from contract
• Frequently asked questions

Tip: have your order number handy. It helps our team deal with your enquiry more quickly.